Florida recipients of Food Stamps are required to provide updated information during ‘recertification’ periods, usually every six months.
After being informed our family needed to recertify this month, we were informed the state required copies of this information. Originally we were told last year that we’d have to provide this information THIS month. Turns out the caseworker at the time was wrong. Our benefits are on hold, due to the information being required updated LAST MONTH.
The state requires individuals to have on file copies of birth certificates, social security cards, and other forms of identification. A ‘hard copy’ file is maintained…somewhere.
Where…are the ones that were on file that originally were required for us to have initially and regularly been receiving benefits until this point? Did this office ‘lose’ them from our file? How do we know our information is safe and secure, when they can’t tell us where; and how; our private and confidential information is kept at?
Personally, it’s time someone start accounting for how they account for private and confidential information in these offices. Further entries with this label will be used in logging contacts and outcomes over this problem.
